Policies

Terms of Service

Last updated: [Date]

1. Acceptance of Terms

By accessing or using the Tikkets platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including event organizers, ticket buyers, and cash agents.

2. The Service

Tikkets provides an event ticketing platform that enables organizers to create events, sell tickets online and through cash agents, manage attendees, and receive payouts. Tikkets acts as a technology provider and payment facilitator — not as the event organizer.

3. Organizer Responsibilities

[X — Detail organizer obligations: accurate event information, compliance with local laws, responsibility for event delivery, communication with attendees, handling of cancellations]

4. Buyer Rights

[X — Detail buyer protections: ticket validity, refund eligibility, data rights, complaint process]

5. Fees & Payments

Tikkets charges a service fee of [X]% per online transaction and a flat fee of [X] per cash agent transaction. Fees are detailed on our Pricing page. Organizers may choose to absorb the fee or pass it to buyers.

6. Payouts

Payouts are processed within [X] business days after the event. Settlement is available in Nigerian Naira (NGN) or US Dollars (USD), as selected by the organizer during setup. [X — Detail payout conditions, holds, disputes]

7. Limitation of Liability

[X — Standard limitation of liability clause. Tikkets is not responsible for event cancellations, venue issues, or third-party service failures.]

8. Contact

For questions about these terms, contact us at [legal@tikkets.io].